IT Support(Bago) (Nego) Code-44272

Dagon Glory Recruitment Services
Updated at: 03/08/2022
Job Details
Job Type:
Full Time
Job Category:
IT (Software/Hardware/Network)
No. of Vacancy:
5
Company Details
Company Main Industry:
Manufacturing/Production
No. of Employees:
20
Joining Period:
30 (in days)
Preferred Candidate
Career Level:
Senior / Executive
Diploma/Degree:
Bachelor's Degree
Years of Experiences:
3-5 Years
Professional skills

-Knowledge and have experience in Application Support for ERP or CRM or E-Commerce, LANs and network equipment -Knowledge of: SQL server and basic programming

Job Description

The recruitment company is animal feed product Manufacturing and Distribution Company in Bago Township.

Duties and Responsibilities
Preventive action
-Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs.
-Perform regular security monitoring to identify any possible intrusions
-Perform daily validation of backup data to make sure it can be recovered when required
-Perform regular file archival and purge as necessary
-Perform daily file transfer checking

Problem analysis and solving
-Investigate root cause of issue and provide trouble-shooting
-Coordinate to correspond team or vendors to solve the issue when required

Simplify and process improvement
-Seek the ways to simplify process with his/her IT knowledge or expertise

User Support
-Installation and setup software, hardware, and network for users
-Restore lost data or file in share drive when required
-Manage and setup role, login, and permission for local users in application systems and domain server

Reporting
-Communicate regularly to his/her supervisor what are major issues and its current status
-Feedback the status to each user every time when receive the issue or request

Documentation and training:
-Maintain a working knowledge of the major software applications, tools and technologies and the network environment used regularly for business functions at the company
-Maintain and update of IT inventory including software, hardware, network equipment
-Maintain installation of hardware and configuration procedures following the instruction of IT team
-Maintain all related IT procedures or manual up to date
-Provide training and feedback to help users increase their technical knowledge and skills

System upgrade and rollout
-Identify test plan before system upgrade
-Testing of new patch or program before installation
-Coordinate to correspond team to upgrade new patch or rollout of new system
-Apply new patch or version of software according to IT global policy

Others
-Manage and prioritizes multiple and sometimes competing tasks, and manages project responsibilities as IT team request
-Consistently meets deadlines and shows autonomy in completing tasks with some technical and management guidance
-Keep server room tidy without anything blocking for access the room or usage of facilities inside

Job Requirement

Qualifications
-Bachelor Degree in Computer Science, Computer Information System, IT, MIS or Related Field
-Knowledge and have experience in Application Support for ERP or CRM or E-Commerce, LANs and network equipment
-Knowledge of: SQL server and basic programming
-Good working knowledge of English (read, write, speak with ease)
-Minimum 2 years experienced in IT/MIS functions from multi-national companies
-Computer literate and experienced with MS office, ERP Support, SQL Server
Make recommendations and requests to obtain needed resources from other technical support areas or programming staff as required
-Positive attitude and able to work with less supervision
-The ability to plan, initiate and implement change where necessary
-Strong verbal and written communication skills
-Willingness to accept responsibility and contribute to moving email forward
-A genuine interest in new technology, system and process
-Experience in a team working
-Strong customer service focus and exhibits professional behavior with end-users and peers
-Creativity, problem solving, and proactively seek out process improvements, automation opportunities and cost reductions
-Ability to support in multiple location when needed

Benefits

-, -, -

Company Profile

Dagon Glory Recruitment Services

Introducing Dagon Glory, a recruiting firm, that is in business of solving your talent scarcity. Dagon Glory is the perfect platform for employers to meet top talents in Myanmar.